If you have purchased an auto-renewal subscription via the Apple App Store or through the Google App Store you will need to cancel your subscription on your device and through the respective parties. You will not be able to cancel a subscription you initiated via Apple or Google via our website or app.
We don't process the billing or handle any account details on our side so you must handle all billing or cancellation requests through their platforms.
For direction on how to cancel your App subscription on iPhone or a Google Android, please reach out to the respective companies for directions or search online for instructions. Below are links which may be helpful:
For Apple Phones:
For Android Phones: